Grand Casino Dunedin Cookie Policy

1. Overview

This document describes how data collected through the Grand Casino Dunedin website and associated digital services is handled, including the use of cookies and similar tracking technologies. Grand Casino Dunedin is operated by Dunedin Casinos Limited at 118 High Street, Dunedin 9016, New Zealand.

There is no separate standalone cookie policy that is distinct from the Grand Casino Dunedin Privacy Policy. Data collection through digital channels, including the website and associated digital services, is governed by the Grand Casino Dunedin Privacy Policy, available at grandcasino.co.nz/privacy-policy. This page provides a consolidated reference for users seeking information about cookies and online identifiers in connection with that policy.

All data practices described in this document are subject to the Privacy Act 2020 (New Zealand), the Gambling Act 2003, and the Anti-Money Laundering and Countering Financing of Terrorism Act 2009, where applicable.

2. What Are Cookies

Cookies are small text files placed on a user’s device when visiting a website. They allow the website to recognise the device on a return visit and may store information about browsing activity, preferences, or session data.

Similar technologies include web beacons, pixel tags, and local storage identifiers. These technologies may be used by the Grand Casino Dunedin website to support the operation of the site and to assist in understanding how the site is used.

3. Data Collected Through the Website

When visiting grandcasino.co.nz, certain technical data may be collected automatically. This may include:

• Device type and browser information
• Pages visited and time spent on each page
• Referring URL or search terms used to reach the site
• IP address or general location data derived from it
• Session identifiers

This data is used to maintain website functionality, to understand aggregate usage patterns, and to meet obligations under applicable New Zealand law. Personal information collected through the website is not sold to third parties for marketing purposes.

4. Data Collected Through Digital Services

In addition to the website, Grand Casino Dunedin operates digital services that may collect data linked to a user’s identity. These services may use location data, including data collected via on-site beacons, to detect when members enter or leave the casino premises. This detection may occur whether or not a digital service is actively open and applies to members who have consented to such data collection as part of their membership.

Location and usage data collected through digital services is used to:

• Deliver features and functionality available to members
• Provide promotions and offers, including those available only on-site
• Fulfil legal obligations under the Gambling Act 2003 and related legislation

This data is not used for purposes beyond those described in the Grand Casino Dunedin Privacy Policy.

5. Who Receives Your Data

Personal information collected through the website or digital services may be shared with the following parties, and only in the circumstances described:

Recipient | Circumstances

• | -
  Relevant staff at Grand Casino Dunedin | Providing products or services to the individual
  Department of Internal Affairs | As required under the Gambling Act 2003 and related regulations
  New Zealand Police | As required by law
  The individual themselves | Upon request under the Privacy Act 2020
  Problem gambling service providers | Upon request, in connection with host-responsibility obligations
  Other casinos and gaming businesses | Where a patron has been excluded, as required by law
  Government departments or agencies | Where legally authorised to compel disclosure

Grand Casino Dunedin does not share personal information with companies or organisations for marketing purposes and does not sell personal information.

6. Your Rights Under New Zealand Law

Under the Privacy Act 2020, individuals have the right to access personal information held about them and to request correction of that information if it is inaccurate or incomplete.

To exercise these rights, an individual may visit the cash desk at Grand Casino Dunedin in person with appropriate identification. If information is held electronically, it can be provided to a specified email address or mobile number upon request. A reasonable fee may apply for access to personal information.

For enquiries related to data held about you, contact Grand Casino Dunedin using the details in Section 8 of this document.

7. Data Retention

Grand Casino Dunedin retains personal information for as long as required to fulfil the purposes for which it was collected and in accordance with legal obligations under the following legislation:

• Privacy Act 2020
• Gambling Act 2003
• Anti-Money Laundering and Countering Financing of Terrorism Act 2009

Once retention obligations are satisfied, personal information is deleted or de-identified in accordance with applicable requirements.

8. Contact Information

For questions about this document, data collected through the website, or rights under New Zealand privacy law, contact Grand Casino Dunedin using the following details:

• General enquiries: [email protected]
• Phone (local): 03 477 4545
• Phone (international): +64 3 477 4545
• Address: 118 High Street, Central Dunedin, Dunedin 9016, New Zealand

For host-responsibility enquiries, including information about exclusion options, contact the casino by phone at 03 477 4545 or 0800 477 4545.

9. Updates to This Document

Grand Casino Dunedin may update the information on this page from time to time to reflect changes in applicable law, regulatory requirements, or data practices. The current version of this document is available at grandcasino.co.nz. Users are encouraged to review this page periodically. Continued use of the website following any update constitutes acceptance of the revised terms.